Payment Policy

At BikeStreet USA, we aim to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the accepted payment methods, payment processing, and other important details regarding payments for purchases of our electric bikes and accessories.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: With a Visa or MasterCard logo
  • Apple Pay and Google Pay: For quick and secure checkout
  • Bank Transfers: Available for large orders (please contact customer service for details)
  • Gift Cards: BikeStreet USA gift cards

2. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized but not charged until your order is processed and ready for shipment.
  • Charging: Your payment method will be charged when your order is shipped. If you are using PayPal, your account will be charged immediately at checkout.
  • Multiple Shipments: If your order includes multiple items and they are shipped separately, you will be charged for each item as it is shipped.

3. Payment Security

We use industry-standard encryption and security measures to protect your payment information. All transactions are processed through secure payment gateways, ensuring your data is safe and confidential.

4. Sales Tax

Applicable sales tax will be calculated based on your shipping address and added to your order total during checkout. For more information, please refer to our Sales Tax Policy.

5. Currency

All prices listed on our website are in US Dollars (USD). For Canadian customers, the final amount charged to your credit card will be in USD, and your bank may apply a currency conversion fee.

6. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase. Please review this email carefully and contact us immediately if there are any discrepancies.

7. Payment Issues

If we encounter any issues processing your payment, we will contact you via email or phone. Please ensure your contact information is accurate to avoid delays in processing your order.

8. Fraud Prevention

To protect against fraud, BikeStreet USA reserves the right to request additional verification or to cancel any order if fraud is suspected. We may require proof of identity for large orders or when the billing and shipping addresses do not match.

9. Payment Disputes

If you have any concerns or disputes regarding a charge, please contact our customer service team at support@bikestreetusa.com or +1 (209) 316-6707. We will work with you to resolve any issues promptly.

10. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our payment practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us:

  • BikeStreet USA 
  • Company Registration Number: 0001574907
  • Email: support@bikestreetusa.com
  • Phone: +1 (209) 316-6707
  • Address: 6901 Okeechobee Boulevard, West Palm Beach ,33411 ,FL

Thank you for shopping at BikeStreet USA. We appreciate your business and are committed to providing you with a secure and convenient payment experience.